Hello, and nice to see you here. Thank you for taking the time to help your son plea. We love it when parents get involved in their children's playtime here on Famcraft. It can help to ensure a good time for all Famcrafters. You are welcome to play here with your son if you like. We have many parents who play on the server, including myself.
We have had several issues with joaquinjack. He is currently tempbanned for 3 days.
He joined the server sending out random tp requests to player who did not know who he was, or why he wanted to come to their area. He did not reply to staff's offers of help or a tour.
He has been spamming, which means repeating the same thing over and over after being asked to stop. "PvP" was said literally dozens of times in a matter of a short while, with staff nicely requesting that he stop asking.
He also asked for money many times, which is against the rules. We make it very easy for players to earn their own money as they play on the server normally. It's not a fancy system at all, he can literally earn just for doing the things he enjoys in the game. We also offer a free daily allowance of 1000 Famcoins to make it a bit easier for younger players.
Another issue we have had is griefing. The griefing has included stealing other players crops, and breaking/taking fence posts from a clans spawner system.
We really need to get all these issues under control. This is a very peaceful server, and we do take younger ages into consideration, but we still must ask that all players follow the rules.
An ideal solution would be for you to go over the rules with him slowly, and explain the ones he may not understand.
We also offer every player a tour. Based on his lack of set homes, money and jobs, It is clear he never took the tour. Tours are given in private channels where the only text on the screen would be his own text, and the text of the staff member who was touring him.
We could offer him a tour again f you would be able to sit in and help make sure he pays attention. The server is a lot more fun when you know how to earn money, shop at the mall, set homes, protect your space and all the other features Famcraft has to offer.
Another option is you can walk thru /warp tour with him and help him set up some jobs.
We would even be happy to meet with both of you on mumble, if he could listen to a tour easier than he can read one. Mumble is our 24/7 voice chat server for Famcrafters. It is similar to skype- but no video, of course.
Please let us know how you would like to proceed. We can pardon the 3 day ban early if there is a certain time you would be available to help us work with him, and get him a bit more familiar with the rules and procedures of the server.
Thank you again for taking the time to help him plea.
