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Can't Get on & Want to Set up 2nd Account

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EWPL45:
Hi there,
Not sure where I go to get help:

1) I just activated my son's account, but it won't let him on there (received the email saying it was activated - it gave me a code to input if I couldn't log on, but I don't know where to put the code).

2) Also, I need to set up a 2nd account for my son's friend when he visits. I tried using a different email address as I'm assuming I can't use the same one as before, but it won't let me since I'm on the same computer. Do I need to do it on another computer?
Thanks,
Clare

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