Famcraft

Pleas and Troubleshooting => Plea to be unbanned => Topic started by: Logieboy15 on November 06, 2020, 03:39:31 PM

Title: I can not get on the game
Post by: Logieboy15 on November 06, 2020, 03:39:31 PM
Dear Admins<
      This afternoon my computer crashed, we were having problems with it.  When we got the computer up and running I could not get on my Famcraft game.  Now I fear I have been banned.  Yesterday, the robot said I was swearing or doing spamming.  This is not true, by my belief.  But, sometimes I do type wrong or spell the wrong way.  I am sorry for what I did wrong, really i do not know what i did wrong.  But, i love this game and enjoy spending time on it.  I have made some good friends and try my best to get along with them.  I would love to keep playing this game.  On the joining the server page it says I am "Null'. I do not know what that means.  Does it mean i am banned? Please tell me why, so I can fix the problem. I am sorry for what i did wrong, please forgive me.
                                      Thank you!
                                       Logieboy15
Title: Re: I can not get on the game
Post by: RubensCherub on November 06, 2020, 05:04:41 PM
 You've always been a great player and set a good example for others. I feel certain it's not a ban. As soon as I'm home we will look into this, it sounds like a technical issue. Thanks for posting. We will update you soon.
Title: Re: I can not get on the game
Post by: RubensCherub on November 06, 2020, 06:01:08 PM
 You are not banned for sure. Still looking into things.
Title: Re: I can not get on the game
Post by: Logieboy15 on November 07, 2020, 08:12:58 AM
Dear RubensCherub, Thank you for your quick lastnight and I am wondering if you guys got it fixed. Do you know how long I might be down? thank you Logieboy15
Title: Re: I can not get on the game
Post by: RubensCherub on November 07, 2020, 01:00:25 PM
 Please let us know how it goes when you try again, we have set your location to spawn to see if that helps.
Title: Re: I can not get on the game
Post by: Logieboy15 on November 07, 2020, 01:35:38 PM
Dear RubensCherub
It leted me join FamCraft thank you So Much!
Title: Re: I can not get on the game
Post by: RubensCherub on November 07, 2020, 04:12:45 PM
Great! Sorry for all the trouble but we're glad you're back in game!