Famcraft

Pleas and Troubleshooting => Plea to be unbanned => Topic started by: Elsa on April 05, 2016, 07:23:11 PM

Title: Plea to be unbanned
Post by: Elsa on April 05, 2016, 07:23:11 PM

Hi  My 7 year old daughter was banned from Famcraft this morning.   Her explanation for her actions are :   She was placing water in a city protection field and was having fun because the water kept disappearing but then the city protection field ended and she did not realise that it had ended.   The water then spread and went on the carpet of ORANGE _OR_NOTHINS arena.  This was a genuine mistake and she couldn't fix it because it was then protected.  Please let me know if you need more information.   
Regards
Alison

Title: Re: Plea to be unbanned
Post by: RubensCherub on April 06, 2016, 12:02:39 AM

 Before I can assist you with this matter, I will need to know your daughter's in game user name. Please reply with her full in-game name. Thank you.

Title: Re: Plea to be unbanned
Post by: RubensCherub on April 08, 2016, 05:03:35 PM

 Thank you for taking the time to post a plea for your daughter. Thanks for getting in touch with us with her in game name.

 Please make sure she knows to review the rules and to remember that it's never okay to place or break in another player's area without their permission- including allowing water to flow in.

 We will remove her ban now so she can come back and play. Thanks!