Hi,

My daughter logged in to Famcraft for the first time tonight, excited to play on her first server.  She was banned within ten seconds after moving forward a few steps to read the welcome signs.  The only thing I can think of to cause this may be her handle "Killconey12", a character out of the children's book series "Red Wall".

If the name was the cause, please confirm and also let me know if she can just change the handle and login again.

If it was something else, please let me know.

Thanks.

Edit:  I just logged in on my account "Nelurek" and was banned within 5 seconds.  Is there something wrong with my name?