Ace was kicked from a clan she had joined. I am not certain why she was kicked, but clan leaders are allowed to kick members from their clan as needed.
Ace was asked VERY nicely countless times by the clan leader to remove her items from the clan area. She flatly refused. She was then asked countless times by staff members to remove her items- again, she flatly refused, often with a firm "No."
I am an Admin, and I also got involved in the situation. I told her she absolutely had to remove the items from the location or she would be banned. I was told "NO".
At one point she claimed she did not know where to put the items. She was told step by step exactly what to do - yet she continued to refuse.
We are only willing to spend so much time begging a single player to follow the rules or do as they are asked. I finally gave her a 5 minute time limit and let her know if I did not see her removing her items from the clan base by the time was up, she would be banned.
Upon being given 5 minutes to remove her items, she said "I am leaving" and logged off. Instead of banning her immediately, I waited out the 5 minutes. She did log back in, but only to continue not listening. Other players even offered to help her, but she preferred to leave her things where they were.
Given the number of players and staff involved and the number of times she flatly refused to do what was asked of her, she was perm-banned.
I hope this helps you to understand a bit more about this situation.
