Thank you for inquiring about your child's ban.
We ask for players not to spam numbers in public chat. He did. He was asked to stop, kicked and even muted- but continued. Chat stays very busy and moves quickly. Players typing digits in chat and sending one after another, as you might imagine, is quite distracting and really adds to the clutter in chat. He had also been asked to calm down with the caps quite a few times today.
If he would like to return he will need to post a plea and let us know he understands not to spam in chat and to keep caps to a minimum. He should also let us know that he understands he needs to listen to staff if we ask him to stop doing something.
Thank you.
